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What is the inspiration behind PUMP VIII?The vision for PUMP VIII started in 2019 by Jay Gas, a creator and musician . The name PUMP VIII is a nod to my last name, Gaston (or Gas), and pays homage to my uncle M.A.G.S who passed away August 5, 2009. Each design is specially curated and promises to "bring the flame".
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Where can I purchase your designs in person?All of our PUMP VIII products can be purchased online and can be shipped to customers, or dropped off locally if in Arizona. We do participate in a local pop-up markets in Phoenix, AZ and Las Vegas, NV. Check out the events page to see our upcoming in-person shopping experiences.
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What custom services do you offer?PUMP VIII is your one-stop shop for premium designs. While our specialty is custom heat-pressed clothing, we are proud to offer select custom services such as: - Custom Brand Products (table cloths, bags, business cards, etc) - Custom Logo Designs - A Variety of Custom Print Methods (Heat Press, DTG, Embroidery, DTF, etc) Reach out to us on our custom order page, or email us for more information.
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What is the process for ordering a custom design?Complete our Custom Order Request form on our website. We will respond to your request as soon as possible within 3-5 business days. You will be provided with a quote and design mockup for your request prior to receiving a payment link. Payment must be submitted in full before we start on your order. If you have any questions, please contact pumpviii@gmail.com
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Do you accept returns and exchanges?All PUMP VIII sales are final. We do not accept returns or exchanges because of the nature of our small business. All pre-orders are non-refundable. Please view our shipping and returns page for more information.
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Do you ship products?Yes, we do! All PUMP VIII products and custom orders are available for shipping. Please view our shipping and returns page for more information.
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Are you able to fulfill large, bulk orders?Yes, we do! Check out our Customs page for a list of businesses we have worked with in the past fulfilling bulk orders.
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